Presentation Schedule

TiP Session 1                


Seoul (Korea)/Tokyo(Japan) : 09:00 – 10:40 (Jun. 30) 

Manila (Philippines) /Beijing (China)/Taipei (Taiwan) : 08:00 – 09:40 (Jun. 30) 

Chicago (USA) : 19:00 – 20:40 (Jun. 29)                                                                         

TiP 1.1     Moderator: Dr. Sangwon Park (Kyunghee University) 

                  Commentator: Dr. Myung Keun Song (Dong-A University) 

  • Consumer Responses to Online Food Delivery Safety Violations in China / Cui Yang (University of Guelph), WooMi Jo (University of Guelph)

  • A Qualitative Study on the Mother’s Experiences of School Meal Services for Cerebral Palsy Children / Seanyeong Baek (Yonsei University), Sunny Ham (Yonsei University)

  • The Tamales of Guagua and Sasmuan: Enduring Existence of a Kapampangan Culinary Heritage / Maria Asuncion Miralles Hije (University of the Philippines), Shirley V. Guevarra (University of the Philippines)

  • The Role of Negative Emotions Embedded in Online Reviews on Customer Decision Making: Do Online Review Platform Matters? / Soo Yeon Kwak (University of Houston), Minwoo Lee (University of Houston), Ki-Joon Back (University of Houston), Minjung Shin (University of Houston)

  • Customer-Related Social Stressors, Self-Esteem and Tourism Involvement for Frontline-Service Employees in Integrated Resorts / Pui Sun Tam (University of Macau), Tianqi Zhai. (University of Macau)

TiP 1.2     Moderator: Dr. Kangjae(Jerry) Lee (North Carolina State University) 

                  Commentator: Dr. Ju-Hyun Kang (Jeju National University) 

  • Support for Nature-based Tourism during the Pandemic: Considering Bohol / Joseph Cartwright Barr (University of Georgia), Kyle Maurice Woosnam (University of Georgia), Katrina Ariel Henn (University of Georgia), Calvin Thomas Andres (University of Georgia)

  • Effects of Consumer Innovativeness and Price Sensitivity on Behavioural Intentions: Moderating Role of Temporal Distance / Zeyuan (Elijah) Li (University of Guelph), WooMi Jo (University of Guelph), Nadège Levallet (University of Guelph)

  • How Trust and Self-Efficacy Influence Future Travel Intentions? The Moderating Role of Community Types / Jibin Baby (University of Missouri), Dae-Young Kim (University of Missouri)

  • Amid COVID-19: The Impact of Online Food Delivery Service on Restaurant Financial Performance and Customer’s Intention to Use Such Service / Wenfang Liu (University of Houston), Jaewook Kim (University of Houston)

  • Consumer’s Sustainable Consciousness and Cooking related factors: The role of Perceived Consumer Effectiveness / Yulee Shin (Yonsei University), Sunny Ham (Yonsei University)

TiP 1.3     Moderator: Dr. Seunghwang Lee (Kongju National University) 

                  Commentator: Dr. Sangguk Kang (Gangneung-Wonju National University) 

  • Understanding Challenges Faced by Female Employees in U.S. Foodservice Operations / Qianni Zhu (University of Missouri), Pei Liu (University of Missouri)

  • The Mediating Effect of Technological Innovations on the Relationship between Work-Life Balance and Employee Engagement of Hotel Front-Liners / Raymart Felicilda (University of Mindanao), Stilo Floyd Schneider (University of Mindanao)

  • The Effect of UNESCO’s Creative City of Gastronomy on Destination Image in Macau SAR, China / Ada Sio (Griffith University)

  • The Determinants of Real-Time Virtual Tour on Customer’s Satisfaction and Behavioral Intentions: The Case of Myrealtrip’s Guided Tours in South Korea / Marina Angelova (Donggkuk University), Namhyun Kim (Donggkuk University)

  • Pet Owners’ Travel Intention and Perceived Constraints / Jovana Matijevic (Sejong University), Kiattipoom Kiatkawsin (Sejong University)

TiP 1.4     Moderator: Dr. Kwang-Ho Lee (Ball State University) 

                  Commentator: Dr. Choongbeom Choi (Sejong University) 

  • What is the Real Face of Agglomeration? An Investigation of Hotel Agglomeration across Time and Performance Measures / Simone Bianco (Virginia Tech), Manisha Singal (Virginia Tech)

  • Homestay as a Domestic Tourism Attraction in Nepal in the COVID-19 Era / Anup K C. (Clemson University)

  • Determinants of Tourists' Behavioral Intention: The Mediator Role of Empathy as a Potential Resolution / Kuo Yang. (Macau University of Science and Technology)

  • Development of an Integrated Rural Tourism (IRT) Model for Stakeholders in China / Yixuan Cheng (Assumption University)

  • Effects of Interaction Quality for Solo Diner's Visit Intention: Role of Emotions / Xiaochen Pan (University of Guelph), WooMi Jo (University of Guelph), Hwansuk Chris Choi (University of Guelph)

[Jun. 30 (Wed.), SEOUL, GMT+9]


  • Differences in Eating Habits of Infancy Children According to Parent's Eating Habits / Min Sook Kyung (Yonsei University), Sunny Ham (Yonsei University), Jung Hyun Kim (Pai Chai University), Ha Yong Park, (Daejeon-Seogu Center for Children's Food-Service Management)

  • The Impact of Hotel CSR Activities for Strategic Philanthropy on Hotel’s Brand Image and Booking Behavior during the COVID-19 Pandemic: The Moderating Effect of Guests’ Mindfulness and Perceived Risk of COVID-19 / Yooin Noh (University of Missouri), Dae-Young Kim. (University of Missouri)

  • Volunteer Tourism Advisors in Chinese Volunteer Sending Organisations: A Role Identity Perspective / Guoyang Chen (Victoria University of Wellington

  • Remodeling Direct Air Services and International Tourist Arrivals to Australia / U Kei (Rockie) Kuok (University of Macau)

  • Hotel Staycations: Recovery Experiences and Subjective Well-Being / Qianya Li (University of Guelph), WooMi Jo (University of Guelph), Lianne Foti (University of Guelph)

TiP 2.1     Moderator: Dr. Yeongbae Choe (Gacheon University) 

                  Commentator: Dr. Seunghwan Lee (Kongju National University) 

1.1 Consumer Behavior     Moderator: Dr. Soyon Paek (Yonsei University)

  • Effects of Leisure Activities on Well-Being: Measurement of Well-Being Using Psychological and Physical Indicators / Atsushi Kawakubo (Rikkyo University), Takashi Oguchi (Rikkyo University)

  • Others’ Influence on My Attitude and Revisit Intention Toward Green Café: Conformity as Moderator / Dongchan Lee (Mandarin Oriental Hong Kong), Soyon Paek (Yonsei University), Ja Young Choe (University of Macau)

  • Examining Destination Loyalty Formation of Group Package Tourists:  The Case of Macau / Ally Park (Macau University of Science and Technology)

  • The Relationship between the Role of Tour Guides and their Service Quality with Tourist Satisfaction and Behavioral Intention / Luong The Bao (National Kaohsiung University of Hospitality and Tourism), Ching-Hua Ho (National Kaohsiung University of Hospitality and Tourism)

1.2 Tourism Marketing     Moderator: Dr. Dongoh Joo (University of Tennessee)

  • Developing an Advanced Hotel CSR Scale from Customers’ Perspective / Nan Xue (The Chinese University of Hong Kong), Xiao Yi (The Chinese University of Hong Kong), Xiaoyan Luo (The Chinese University of Hong Kong), Lisa Wan (The Chinese University of Hong Kong)

  • How Do Destination Negative Events Impact Tourists’ Perceived Betrayal and Brand Extension Evaluation? / Lujun Su (Central South University), Bocong Jia (Central South University), Yinghua Huang (San Jose State University)

  • How Do Fans’ Connectedness and Self-Expansion Form Destination Image?  A Case of BTS Fans / Sojung Lee (Iowa State University), Eunha Jeong (Iowa State University)

  • Exploring Effective Menu Strategy for Food Delivery App – The Moderating Role of Consumption Nature / Gozzal Otemisova (Dong-A University), Myungkeun Song (Dong-A University)

1.3 Destination Management     Moderator: Dr. Jaewook Kim (University of Houston) 

  • Destination Tourist Inspiration:An exploration study / Sheng-Hshiung Tsaur (National Chiayi University), Ying-Syuan Lin (National Chiayi University)

  • Understanding Beach Tourists’ Environmentally Responsible Behaviors:  An Extended Value-Attitude-Behavior Model / Jia Liu (Ocean University of China), Yichen Zhao (Ocean University of China), SooCheong (Shawn) Jang (Purdue University)

  • Exploring the Dimensions of Tourist Experience Value in a Destination Context / Hongbing Zhu (Huangshan University), Jin Xin (Griffith University), Alexandra Coghlan (Griffith University), Noel Scott (Sunshine coast University)

  • Friendly Tourism Destination Index / Chang-Hua Yen (National Taichung University of Science and Technology), Hui Hsuan Yen (National Chiayi University), Ching-Ying Ho (National Taichung University of Science and Technology), Sue-Ting Chang (National Taichung University of Science and Technology)

TiP Session 2

Concurrent Session 1                


Seoul (Korea)/Tokyo(Japan) : 11:20 – 13:00 (Jun. 30) 

Manila (Philippines) /Beijing (China)/Taipei (Taiwan) : 10:20 – 12:00 (Jun. 30) 

Chicago (USA) : 21:20 – 23:00 (Jun. 29)                                                                         


Seoul (Korea)/Tokyo(Japan) : 09:00 – 10:40 (Jul. 1) 

Manila (Philippines) /Beijing (China)/Taipei (Taiwan) : 08:00 – 09:40 (Jul. 1) 

Chicago (USA) : 19:00 – 20:40 (Jun. 30)                                                                         

Concurrent Session 3                


Seoul (Korea)/Tokyo(Japan) : 12:20 – 14:00 (Jul. 1) 

Manila (Philippines) /Beijing (China)/Taipei (Taiwan) : 11:20 – 13:00 (Jul. 1) 

Chicago (USA) : 22:20 – 24:00 (Jun. 30)                                                                         

3.1 Consumer Behavior     Moderator: Dr. Haiyan Song (Hong Kong Polytechnic University)

  • The Impact of Personalization on Consumer Preference for Recommendation / Xiaoyan Luo (The Chinese University of Hong Kong), Lisa Wan (The Chinese University of Hong Kong)

  • Impact of Risk Aversion on Tourism Consumption A Hierarchical Age-Period-Cohort Analysis / Fan Jiang (Zhejiang university), Shanshan Lin (Zhejiang university)

  • Factors Influencing Domestic Tourism Spending of Thai Households / Benyapa Kantawongwan (Rajamangala University of Technology Lanna), Junchairussamee Shinnawatra (Financial and Banking University of Thai Chamber of Commerce)

  • The Features of FIT in Japan Focused on the Experience of Past Visits / Ataru Nasu (Japan Travel Bureau Foundation), Isao Sawa (SAWANOYA), Tomoya Umekawa (Kokugakuin University)

3.2 Destination/Loading Management     Moderator: Dr. Lilibeth Baylosis (University of the Philippines)

  • Event Tourism and Destination Marketing: A Systematic Quantitative Literature Review / Amal Alawi (Griffith University), Charles Arcodia (Griffith University), Anna Kralj (Griffith University)

  • Threshold Effect of Agglomeration on Green Innovation Efficiency of Tourism Industry: Evidence from Urban Agglomerations in China  / Jia Liu (Ocean University of China), Keke An (Ocean University of China), SooCheong (Shawn) Jang (Purdue University)

  • The DMZ Tourism and the Topic Modeling Analysis / Young-joo Ahn (Sejong University), Jeanne Bessiere (Sejong University), Jin-young Kim (Dong Seoul University)

  • Authentic Leadership and Organizational Citizenship Behaviors: The Role of Job Passion / Hsiu-Yu Teng (National Taichung University of Science and Technology), Sue-Ting Chang (National Taichung University of Science and Technology), Yi-Shih Wen (National Taichung University of Science and Technology), Chang-Hua Yen (National Taichung University of Science and Technology)

3.3 Education/Others     Moderator: Dr. Shirley Guevarra (University of the Philippines)

  • Airline Total Revenue Management Strategy – How to Increase Ancillary Revenue using Surcharge Framing / Abdulkhodiy Kodiriy (Dong-A University), Myungkeun Song (Dong-A University), Joonho Moon (Dong-A University)  

  • Residents’ Participation in Tourism Planning: Analysis of Costs and Benefits / Naho Maruyama (Takasaki City University of Economics), Kyle Woosnam (University of Georgia)

  • The Glass Ceiling Phenomenon in the Deluxe Hotels in Metro Manila / Rachelle A. Soriano (University of the Philippines), Shirley V. Guevarra (University of the Philippines)

  • Framing Progress as the Completed or the Remaining:  Feedback Strategies for Maintaining Tier Status in Hierarchical Loyalty Programs / Irina Y. Yu (The Chinese University of Hong Kong), Kevin J. Zeng (The Hang Seng University of Hong Kong), Morgan X. Yang (The Hang Seng University of Hong Kong), Chunqun Liu (The Hang Seng University of Hong Kong)

3.4 COVID-19     Moderator: Dr. Ally Park (Macau University of Science and Technology) 

  • Confidence in Visiting Attractions Due to COVID-19: A Case Study of Singapore Zoo / Eliver Lin (Singapore Institute of Technology), Seck Tan (Singapore Institute of Technology)

  • Work & Life in Time of COVID-19 Pandemic: A Meta Analysis Report / Jethro Ian Belano (University of the Philippines), Rowina Caraso (University of the Philippines), Laurie B Cardeño (University of the Philippines), Karl Lenin Danganan (University of the Philippines), Ivanne Louise Laxamana (University of the Philippines), Phillip Roy Marzo (University of the Philippines), Ramon Paolo Panganiban (University of the Philippines), Edmund XX1 Roxas (University of the Philippines)

  • Travellers' Perception of the Airport Arrival Experience under the COVID-19 Prevention Measures / Ekaterina Chevtaeva (The Hong Kong Polytechnic University), Serene Tse (The Hong Kong Polytechnic University)


Seoul (Korea)/Tokyo(Japan) : 15:00 – 16:40 (Jul. 1) 

Manila (Philippines) /Beijing (China)/Taipei (Taiwan) : 14:00 – 15:40 (Jul. 1) 

London (UK) : 07:00 – 08:40 (Jul. 1)                                                                         

Concurrent Session 4                

4.1 Lodging/Destination Management     Moderator: Dr. Sangguk Kang (Gangneung-Wonju National University)

  • Organisational Change in Hospitality Establishments Generated by Frontline Employees: The Influence of Their Personality on Implemented Suggestions / Tamara T González  (Universidad de Las Palmas de Gran Canaria), Desiderio García-Almeida (Universidad de Las Palmas de Gran Canaria), João Viseu (University of Algarve)

  • Staff Turnover in Luxury Hotels: Lessons from the Literature / Asad Moshin (University of Waikato), Ana Brocado (University Institute, Lisbon), Helena Rodrigues (Instituto Universitário de Lisboa)

  • Revisiting Phi Phi: Not Right Now I’m Afraid / Faye Taylor (Nottingham Trent University)

4.2 Education/Others     Moderator: Dr. WooMi Jo (University of Guelph)

  • Exploring Women Empowerment in Airbnb. An Analysis of the Women Hosts / Fani Efthymiadoy (Cyprus University of Technology)

  • Centennials and Their Motivations for Environmentally Responsible Travel: Evidence from International Students in Japan / Thanh Dat Pham (Bournemouth University)

  • Social Identity and Risk: Chinese Tourist Visit Hong Kong / Carol X Zhang (University of Nottingham)

  • ‘Stay With Us!’ Career Change of Apprentices in Hospitality Vocational Education and the Influence of Knowledge Transfer on Vocational Commitment / Laura Schmidt  (Universidad de Las Palmas de Gran Canaria), Desiderio García-Almeida  (Universidad de Las Palmas de Gran Canaria), Celine Chang  (University of Applied Sciences Munich)

4.3 COVID-19     Moderator: Dr. Eliver Lin (Singapore Institute of Technology)

  • “Do You Dare to Travel?”  Risk and Destination Perceptions on Wuhan since the COVID-19 Pandemic / Yi Xuan Ong (Hokkaido University), Tao Sun (Hokkaido University), Naoya Ito (Hokkaido University)

  • Mortality Salience and Preference for Humanoid Service Robot / Xing Liu (The Chinese University of Hong Kong), Lisa Wan (The Chinese University of Hong Kong)

  • Can Gratitude Change Residents’ Attitudes Towards Tourism?: A Case Study of Wuhan, China / Jing Yin (Dong-A University), Yeong Hwang (Dong-A University), Yinlu Cai (Beijing Union University)

  • The Filipino MSMEs in Times of Pandemic: Experiences of Small Family Owned and Operated Travel and Tour Agencies / Charmielyn C Sy (University of the Philippines)

4.4 Restaurant Management     Moderator: Dr. Sunny Ham (Yonsei University)

  • How Personality Influences Solo Dining Behaviors in Macao / Tuan Phong Ly (Institute for Tourism Studies), Elaine Chiao Ling Yang (Griffith University), Saloomeh Tabari (Sheffield Hallam University), Suh-hee Choi (Kyung Hee University

  • The consumer Behaviors of Information Search of Major Up-Scale Restaurant Amid COVID-19 / Jamie Lo (Hong Kong Community College/The Hong Kong Polytechnic University), Pimtong Tavitiyaman (The Hong Kong Polytechnic University), Lancy Tsang (The Hong Kong Polytechnic University)

  • Introducing Calorie Labeling in Food Service Establishments in the Philippines / Demetria Bongga (University of the Philippines), Shirley V. Guevarra (University of the Philippines), Lilibeth J Baylosis (University of the Philippines), Anna Christine P.  Rome (University of the Philippines)

  • Innovations Created by Quick Service Restaurants in the New Normal: Basis for Operations Development / Angelyn C Dy Tioco (La Consolacion University Philippines), Mylin DJ Damian (Bulacan State University)


[Jul. 1 (Thu.), SEOUL, GMT+9]


Concurrent Session 2                

2.1 Consumer Behavior     Moderator: Dr. Hyungsuk Choo (Bowling Green State University)

  • Effects of Product Transformation Salience (PTS) on Event Attendees’ Recycling Intentions: Do Gender and Age Matter? / Xingyi Zhang (Iowa State University), Xiaolong Shao (Iowa State University), Eunha Jeong (Iowa State University), Eric Olson (Iowa State University)

  • Who and How Should Response to Negative Online Reviews? / Rashin Ghahreman (The Ohio State University)

  • Local Food Promotion and Sale at Agricultural Food Festivals / Hyungsuk Choo (Bowling Green State University)

  • The Influence of Emotional Solidarity on Destination Images and Traveling Intention in an Anticipated Travel Setting / Dongoh Joo (University of Tennessee at Chattanooga), Heetae Cho (Nanyang Technological University), Kyle Woosnam (University of Georgia)

2.2 Tourism Marketing     Moderator: Dr. Minjung Shin (University of Houston)

  • The Influence of Travel Vlogs on Tourist Behavior: Application of the AIDA Principle  / Ying Zhou (University of Guelph), WooMi Jo (University of Guelph)

  • Impacts of Taste Cues on Culinary Tourists’ Travel Intention—Based on the Online Reviews of Culinary Destinations / Yuan Li (The Chinese University of Hong Kong), Lisa Wan (The Chinese University of Hong Kong)

  •  Domestic Tourism Value Chain and Linkages and Leakages – a Case Study, Cox’s Bazar, Bangladesh / Babul Thomas Gomes (Acsenda School of management, Vancouver)

  • New Perspectives from International Visitors to Thailand / Jerome Agrusa (University of Hawaii at Manoa), Joseph Lema (University of Nevada Las Vegas), Ji Hye Min (University of North Texas), Cathrine Linnes (Østfold University College), Sun-Young Park (University of San Francisco)

2.3 Restaurant Management     Moderator: Dr. Ellie Min (University of North Texas)

  • The Role of Self-Image on Customers’ Perceptions of Upscale Ethnic Restaurants / Soojin Lee (University of Missouri)

  • Service Robots in Restaurants: How Humanoid Robots Backfire among Solo Diners / Huiling Huang (The Ohio State University), Stephanie Liu (The Ohio State University)

  • The Color Divide: The Effect of Relative Prosperity by Ethnicity on Restaurant Crowdfunding Success / Xiaodan Mao-Clark (University of Houston), Yoon Koh (University of Houston)

  • Don’t Show Off Past Achievements, It Will Hurt: Investigating the Effect of Advertising Message on Consumers’ Intention to Reduce Food Waste in Restaurants / Yang Xu (Iowa State University), Eunha Jeong (Iowa State University)

2.4 Lodging/Cultural Heritage     Moderator: Dr. Sojung Lee (Iowa State University)

  • Competition or Complement? Evaluating Agritourism Development in Connection with the Local Tourism Sector in Umbria, Italy / Yasuo Ohe (Tokyo University of Agriculture)

  • Factors Influencing Residents’ Perceptions of Tourism Impacts in Southeastern Nigeria  / Afamefuna P. Eyisi (Murdoch University), Diane Lee (Murdoch University), Katheryn Trees (Murdoch University)  

  • Investigating Consumer Decision Postponement and Booking Decision  / Pengsongze Xue (University of Guelph), WooMi Jo (University of Guelph)

  • Hotel Employee Work-Life Balance and Subjective Well-being: Role of Mindfulness  / Xiaoyan Yang (University of Guelph), WooMi Jo (University of Guelph)


[Jul. 2 (Fri.), SEOUL, GMT+9]


Concurrent Session 5

Poster Session                

5.1 Consumer Behavior     Moderator: Dr. Joseph Lema (University of Nevada at Las Vegas)

  • Development of a Sustainable Travel Behavior Scale (STBS) / Dai Duong Pham (Dong-A University), Yeong-Hyeon Hwang (Dong-A University)

  • Defining the Sustainable Tourist: Examining Demographics and Tourist Typology through the Lens of Biospheric Values and Sustainable Pillars / Megan M Kelly (University of North Texas), Augusta Shepard (University of North Texas), Bharath Josiam (University of North Texas), Birendra KC (University of North Texas)

  • Agritourism Typology and Key Characteristics and Agritourists’ Behaviour Visiting Farm Destinations in Davao Region, Philippines / Dindo D Silud (The University of Mindanao -Davao City)

  • Tourist Value Co-Creation Behaviors and Perceived Value: The Role of Tour Leader Love / Sheng-Hshiung Tsaur (National Chiayi University), Cheng-Hsien Tsai (National Chiayi University), Tien-Cheng Han (National Chiayi University), Hsiu-Yu Teng (National Taichung University of Science and Technology)

5.2 COVID-19     Moderator: Dr. Jerome Agrusa (University of Hawaii)

  • Changes in Restaurant Managers’ Evaluation Toward the Impact of COVID-19: A Comparison between Two Mega Cities in Korea  / Kyungrok Doh (Kongju National University)

  • Post-Pandemic Marketing Strategy: Triggering Traveler’s Inaction Regret to Reinvigorate Travel Demand / Minjung Shin (University of Houston)

  • Moralization of Tourism: COVID-19 and Tourism in Japan / Naho Maruyama (Takasaki City University of Economics), Kyle Woosnam (University of Georgia)

  • Impact of Business Restriction amid COVID-19 Pandemic on Restaurant Delivery Sales: Exploring Geo-spatial Factors and Operational Characteristics / Sung in Kim (University of Houston), Jaewook Kim (University of Houston), Jewoo Kim (Iowa State University)

5.3 Tourism Marketing     Moderator: Dr. Yasuo Ohe (Tokyo University of Agriculture)

  • The Sequential Mediating Effect of Wellness Motivation and Wellness Satisfaction on the Relationship between Service Encounter Expectations and Behavioral Intentions / Florence Kristina M Jimenez (University of Mindanao) 

  • The Dark Side of Travelling Abroad: How Broad Foreign Tour Experiences Increase Deviant Tourist Behaviors / Irina Y. Yu (The Chinese University of Hong Kong), Lisa Wan (The Chinese University of Hong Kong)

  • Sunk Costs and Tourists’ Intentions to Visit a Destination: The Mediating Role of Destination Trust / Lujun Su (Central South University), Huixuan Chen (Central South University), Yinghua Huang (San Jose State University)

Poster Session     Moderator: Dr. Eunha Jeong (Iowa State University)

  • Cross-Border Dental Care: Dental Tourists’ Perceptions of Service Quality / Michael Guiry (West Chester University of Pennsylvania)

  • Does the Perceived Safety Matter to College Students using Contactless Service in Quick-Service Restaurants in the USA? / Ngoc Tran Nguyen (Purdue University Fort Wayne), Haeik Park (Purdue University Fort Wayne)

  • The Impact of Physical Confinement on Tourist Choice / Jihao Hu (South China University of Technology), Xiaoyan Luo (The Chinese University of Hong Kong), Lisa Wan (The Chinese University of Hong Kong)

  • Commodifying Intangible Cultural Heritage as Tourism Souvenir for Sustainability? A Perspective of the Practitioners / Chenyu Zhao (Macau University of Science and Technology)

  • Impact of “Distance” on Hotel Demand Modeling / Yuan Qin (Zhejiang University), Shanshan Lin (Zhejiang University), Tianyu Ying (Zhejiang University)

  • How Mobile Phone Usage Affects Reactions in Service Failure / Xiao Yi (The Chinese University of Hong Kong), Lisa Wan (The Chinese University of Hong Kong), Sungwoo Choi (The Chinese University of Hong Kong)


Seoul (Korea)/Tokyo(Japan) : 09:00 – 10:40 (Jul. 2) 

Manila (Philippines) /Beijing (China)/Taipei (Taiwan) : 08:00 – 09:40 (Jul. 2) 

Chicago (USA) : 19:00 – 20:40 (Jul. 1)